From 1 August, on all bus and trolleybus routes, after 21:00, passenger boarding will be organised through the front door

From 1 August, on all bus and trolleybus routes, in the evenings after 21:00, when passenger flows are already low, boarding will be organised through the front door and disembarking through the middle and rear doors. The boarding procedure for passengers with baby carriages and people in wheelchairs will remain the same and take place through the middle door. The usual boarding procedure through all doors will not be changed for trams.

In the evenings after 21:00, on all bus and trolleybus routes, you will have to register your trip at the driver’s console. However, passengers who pay for the trip using the code ticket application, must register the ticket when boarding the vehicle and show the driver only the confirmation of the trip fee displayed on the phone. Thus, the driver will ensure that all passengers register and pay for the trip.

The goal is to change passenger behaviour so that they register every trip and reduce the number of people without tickets. It will also reduce the number of people who travel in public transportation wearing dirty or smelly clothes, and who disturb other passengers.

Currently, boarding through the front door is introduced on 30 different public transport routes. With the introduction of this procedure, trip registrations on these routes have increased by around 22%.

For communication with “Rīgas satiksme”, we encourage you to use the information telephone +371 20361862, or send an e-mail to info@rigassatiksme.lv. You can also contact the company on the website www.rigassatiksme.lv in the section ‘Contact us’, where anyone can submit an application electronically.