Process description
Service requests
The service may be requested in person, electronically or by post.
When requesting a service in person, the customer refers to the Riga Municipal Agency, where there is a possibility to request a consultation time and to agree on the process for implementing the system.
When requesting a service electronically, the client shall submit an application prepared in accordance with the regulatory enactments
for acts on the drawing up of electronic documents, certified by a secure electronic signature, time
the stamp and if other necessary documents are available which relate to the nature of the service provided.
When requesting a service by mail, the customer shall submit an application specifying his or her contact details and content
nature of the need for consultation and, if any, other necessary documents relating to the provision
service capacity. It is also possible to request the service by telephone to apply in person.A service charge
30euro/h The service shall include consultations on the requirements of the ISO 50001 standard. Explaining standard points, clarifying the meaning of their requirements and putting them into practice. Assistance in defining the boundaries of the energy management system and their practical implementation. Practical assistance in preparing the policy, objectives, work plan and manual of the energy management system. Participation in internal audits.Receipt of services
By electronic or on-site agreement on the format in which the service is prepared.